Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today. We are wholly owned by US Bancorp, the fifth largest financial holding in the United States of America. Elavon is a top 5 Acquirer in the European market place, with a significant presence in Ireland, the UK, Germany, Norway, Poland, Spain, Mexico, Brazil and USA. At Elavon we encourage employees to grow professionally and be challenged by a leader in the payments industry. We are looking for team members to help drive our growth. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our communities. Come join us.

Junior Customer Service Representative with Dutch
Location: Poland, Warsaw

Key responsibilities:

• Providing high quality customer service by responding to telephone inquiries, requests and problems;
• Answering calls in Dutch and English/Polish on a variety of products and services;
• Analyzing and resolving queries on first contact or forwarding details to appropriate support area for resolution;
• Using thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures.

Requirements:

• Fluency in Dutch;
• Fluency in English or Polish;
• Flexibility - shift work including weekends;
• Excellent communication and interpersonal skills;
• Good PC skills.

We offer:

• Full time position, employment agreement;
• Excellent package including complex medical care, group insurance, Multisport card;
• Highly professional, multicultural environment and high standards of work;
• Work in a dynamic team with a supportive inclusive culture and strong values;
• Professional trainings, opportunity to develop career path in organizational structures;
• Interaction with Clients and Colleagues across the globe;
• Good atmosphere at work and comfortable working environment;
• Opportunity to participate in social and community projects.

If you are still interested, please send your application in English to rekrutacja@elavon.com with reference to CC/Dutch.
U.S. Bank Named a 2016 World’s Most Ethical Company® by Ethisphere Institute

Please enclose to your application signed statement:

“I hereby agree for processing my personal data included in my application for a job by Elavon Financial Services Designated Activity Company (Spółka z Ograniczoną Odpowiedzialnością o Wyznaczonym Przedmiocie Działalności) Oddział w Polsce, with its seat in Warsaw, ul. Puławska 17, 02-515 Warszawa, for the purposes of recruitment process, according to the Data Protection Act of 29 September 1997, unified text published in the Polish Journal of Laws (Dziennik Ustaw) of 2002, no. 101, item 926, later amended. I agree to share my personal data for purpose of recruitment processes with companies belonging to the group of U.S. Bancorp. I submit the data voluntarily. I was informed about the right of access to the content of the data and the possibility of correcting them."